Effective Communication

Communicating clearly and unambiguously is an art. But it needs to be more than that, it needs to be a science. Professional organizations cannot be at the mercy of the fact that everything that is implied in a message is properly “guessed” by their interlocutors. Techniques such as Concept Modeling, shown in this video, and […]

Maria’s chocolate candies

Analyzing Maria´s business anybody can understand why the separation between processes and rules is a fundamental concept in business modeling. This division can help to simplify and manage organizations.

The Sultan’s Project

The Sultan’s Project is a fable created by Fabrício Laguna to present, in a playful and simple way, how concepts from various disciplines complement each other in a problem-solving process. In this 5 minutes video, disciplines such as Business Analysis, Project Management, Systems Analysis, Quality Assurance and Change Management are related to show how a […]