About this workshop
The term “elicitation” means to bring out, or expose. The requirements of a project are often hidden and must be elicited so that they can be understood, analyzed, and validated by all stakeholders.
To act as a Business Analyst, the professional must be able to obtain this information from different elicitation techniques. Many of those will involve a complexity of communication and consideration of cultural, behavioral, and psychological factors.
This practical workshop applies concepts throw case studies that allow the student to apply the techniques during the course, thus increasing assimilation and memorization.
The instructor makes use of theatrical techniques of role-playing characters to simulate interview and meeting situations.
Take responsibility for identifying “real” problems and opportunities using the investigative elicitation techniques presented in this workshop.
Learning objectives – What you will learn
- Encourage the Business Analyst to take responsibility for identifying the “real” problems and opportunities.
- Conducting investigative elicitation techniques.
- Experience and learn how to deal with communication problems with different profiles of respondents in case studies with characters played by the instructor.
Comments from the audience
- “Fun, educational, relevant! Learning while laughing is so great! Great energy.”
- “Fabricio is always great at engaging everyone and getting us to think outside of the box. Loved his character outfit changes!”
- “Fabricio was very engaging and made the topic interesting and fun. Added benefits were his acting skills.”
- “The high energy and engagement was awesome! It helped get people interacting and discussing as well, which has been one of the most beneficial aspects.”
- “What a showman while giving us real time, competitive environment where we are doing the actual work. I really learned a lot about my own biases where I can improve.”
- “Real world scenario brought to light quickly and it showed that we can apply what we know to even the most unlikely of circumstances. Taught us tricks to get thru the noise and identify real needs.”
- “Very engaging and informative content. Love the role playing to help us understand how to elicit the best responses from our stakeholders.”
- “Everybody should attend at least one session with Fabricio. He is a fantastic speaker and keeps the class engaged.”
- “I absolutely loved this session! The hands-on exercises and opportunity to practice interviewing skills were incredibly valuable. The fun, engaging delivery made it all truly memorable—who knew ‘dancing with the stakeholders’ could be so insightful?”
- “He was amazing. He kept my attention the entire time. This helped me realize that I was already doing a lot of the things he taught, so it will make me a better BA by having confidence in what I do.”
- “Was very engaging with incorporating elements of humor and surprise.”
- “Loved his presentation and his many disguises. I felt this was very interactive and the instructor has such good energy.”
- “Fabricio always makes his classes fun and engaging and when you leave you are wanting more of knowledge. I always enjoy his tutorials.”
Keywords
#BusinessAnalysis #Skills #Elicitation #Techniques #Enterview #StakeholderManagement
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