Effective Communication

Communicating clearly and unambiguously is an art. But it needs to be more than that, it needs to be a science.

Professional organizations cannot be at the mercy of the fact that everything that is implied in a message is properly “guessed” by their interlocutors.

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Techniques such as Concept Modeling, shown in this video, and others for modeling requirements and business rules can greatly reduce ambiguity and increase the effectiveness of business communication.

Note: The example presented in this video is from the book Business Knowledge Blueprints, written by Ronald Ross, Business Rules Solutions (BRS).