What is product USERship and who cares about it?

Mark Smalley shows how the analysis of the value stream must be expanded to include the point of value realization by the user.

Effective Communication

Communicating clearly and unambiguously is an art. But it needs to be more than that, it needs to be a science. Professional organizations cannot be at the mercy of the fact that everything that is implied in a message is properly “guessed” by their interlocutors. Techniques such as Concept Modeling, shown in this video, and […]

Maria’s chocolate candies

Analyzing Maria┬┤s business anybody can understand why the separation between processes and rules is a fundamental concept in business modeling. This division can help to simplify and manage organizations.